Displaying posts published in

January 2012

Content should not refer to itself

The Internet has been around for a couple of years now. And just as a readers of books don’t need instructions about how to turn a page, your web site doesn’t need to tell visitors how to navigate. People know what to do. Your content and the context of what you are writing should make [...]

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Identify your business tone and voice

One of the biggest challenges in building a site is to make sure the voice and tone reflect the business owner. Every company, large or small, over time builds a relationship with its customers. In real life, the quality of that relationship is sustained by the employees who interact with the customer. In the digital [...]

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Writing content that’s easily understood

To help reach your prospective customers. your web site content needs to be easily understood and readily digested.  Writing for the web is different than other kinds of writing. You can’t just take your 3-fold brochure and dump it online. Be concise Write tersely. To the point. Focused. Simply. Forget the froo-fra, the “marketese”, the [...]

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